This article concerns real-time and knowledgeable Blue Prism Scenario-Based Questions 2025. It is drafted with the interview theme in mind to provide maximum support for your interview. Go through these Blue Prism Scenario-Based Questions 2025 to the end, as all scenarios have their importance and learning potential.
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Disclaimer:
These solutions are based on my experience and best effort. Actual results may vary depending on your setup. Codes may need some tweaking.
Q1. In a real project, what would you do if the Blue Prism robot keeps failing at the same stage daily without throwing any exception?
- First, check for any environmental dependency like file availability or system downtime.
- Review logs to confirm if it’s an application-related issue or a logic flaw in the process.
- If it’s application delay, consider adding wait stages or dynamic waits.
- Many teams wrongly assume it’s a bot error — often, it’s a fragile app screen or missed control.
- Engage the business SME if the logic depends on volatile data inputs.
- Avoid hard-coding any assumptions into the process.
- This kind of silent failure is common if exception handling is poorly implemented.
Q2. What’s the biggest mistake teams make during Blue Prism object design in fast-paced projects?
- They copy-paste logic between objects instead of building reusable, modular actions.
- This creates spaghetti-style designs and heavy maintenance burden.
- Any logic change leads to updates in multiple places, risking inconsistencies.
- Proper object layering and naming conventions are often ignored under time pressure.
- Missed exception handling or over-reliance on retry loops is common.
- Business ends up blaming automation when it’s actually poor design hygiene.
- Always prioritize reusability and clean structure from Day 1.
Q3. In a client review, the business asked why your automation isn’t delivering ROI. How do you respond?
- Start by revisiting the original business case and what ROI was expected.
- Show if manual work reduced, errors dropped, or SLAs improved.
- Many automations succeed technically but fail to deliver measurable outcomes.
- You need tracking mechanisms built into the process to show results.
- Bring metrics like hours saved per week or tasks completed per bot.
- If ROI is weak, propose enhancements or scaling opportunities.
- Never rely just on ‘it works’ — show business value in clear numbers.
Q4. What real-world risk do you see if exception handling is not done properly in a Blue Prism process?
- Silent failures — the bot may skip records or do partial updates without alerts.
- Reprocessing becomes a nightmare when you don’t log what went wrong and why.
- Data inconsistency if part of the transaction was updated before the crash.
- Hard to trace back the root cause without meaningful logs.
- Management loses confidence in automation reliability.
- Even worse, it could corrupt systems if actions are taken without validation.
- Exception handling is the backbone of process trust and audit readiness.
Q5. What’s your strategy if the target application UI changes frequently?
- Always use dynamic element identification instead of relying on static paths.
- Modularize the object to isolate changes to one reusable area.
- Consider whether APIs are available to replace unstable UI interactions.
- Build object layers in a way that allows minimal changes if selectors break.
- Add validation checks before each action to ensure controls are present.
- Keep close contact with the application owners about planned UI releases.
- In projects like SAP, UI changes can kill automation unless you plan ahead.
Q6. You notice your Blue Prism process is completing faster but missing some records. What do you check?
- It’s likely that you’re processing too fast for the app to load properly.
- Add verification stages to ensure the data is actually fetched or submitted.
- Review if dynamic wait stages are being bypassed accidentally.
- Sometimes a flag or loop control might be set wrong — review condition checks.
- Log the total items processed vs items intended — spot the gap.
- Performance gain without accuracy is useless for business.
- This is where robust QA automation can save your neck.
Q7. Your Blue Prism bot works fine in Dev but fails in UAT. What could be the possible real-world reasons?
- Environment mismatch — app paths, control IDs, or credentials might differ.
- Security restrictions like firewalls or user rights in UAT might block automation.
- UAT data might have edge cases not present in Dev.
- Dev often has dummy data that’s too perfect compared to UAT messiness.
- Check if timeouts or resource permissions differ between environments.
- UAT failures reveal real business conditions — treat them seriously.
- Never assume a bot is production-ready just because it worked in Dev.
Q8. During peak season, bots started lagging and missing deadlines. What’s your approach?
- First, monitor the bot’s CPU and memory usage — resource overload is common.
- Split the workload across multiple bots if your design allows parallelism.
- Introduce batch control or queues to better manage transaction load.
- Talk to Infra team — often, VMs aren’t scaled for production volumes.
- Consider moving to a scheduler-based approach instead of real-time processing.
- Review if logs are bloating performance — archive them.
- Business continuity should never depend on just one bot in busy periods.
Q9. What would you do if a senior business leader questions the security of your Blue Prism implementation?
- Clearly explain how Blue Prism stores credentials securely via credential manager.
- Show the role-based access controls you’ve set up for actions and processes.
- Emphasize audit logs and session reporting features in Blue Prism.
- Mention any integration with Active Directory or centralized identity provider.
- Explain how sensitive data is masked or encrypted when needed.
- Highlight segregation of duties in Dev, Test, and Prod environments.
- Security isn’t just about bots — it’s about governance and auditability.
Q10. What’s a common performance mistake people make in Blue Prism queue design?
- They dump all items into one huge queue without batching or tagging.
- Forgetting to use status values to track processing stages.
- No prioritization logic — so critical items get stuck behind low-priority ones.
- Not archiving old queue items slows down the whole system.
- Logging too much per queue item can also reduce performance.
- Many forget to clear exception states, leading to retry loops.
- A smart queue setup can double your bot efficiency.
Q11. A client wants Blue Prism automation to mimic decision-making. What’s your real-world suggestion?
- Bots can replicate structured decisions, not human judgment.
- Use decision stages with business rules, but avoid fuzzy logic.
- For complex decisions, explore hybrid models with human-in-the-loop.
- Avoid over-promising — bots follow logic, not gut feeling.
- Use data tables or config files to externalize rule changes.
- Emphasize that bots can assist, not replace critical decisions.
- Business needs to define clear rules for automation to work reliably.
Q12. What’s a major drawback of relying only on screenshots during bot failures?
- Screenshots can’t capture background logic, timing, or hidden errors.
- They might miss transient issues that happen before or after the snapshot.
- They increase storage size and don’t scale well in high-volume bots.
- Relying solely on them makes RCA time-consuming and guess-based.
- Use them as supportive evidence, not the sole log.
- Always combine with proper logging and exception messages.
- Don’t fall into the trap of screenshot-heavy debugging.
Q13. Your automation is technically working, but users aren’t adopting it. What could be the root issue?
- Lack of awareness — users may not know it’s available or how to trigger it.
- The process might not align with how users really work.
- Maybe it introduces extra steps or reduces flexibility.
- No proper change management or training was done.
- People resist change if they don’t see direct benefit.
- Engage business users early in design to ensure adoption.
- Automation success depends on user buy-in, not just code.
Q14. What are some trade-offs between centralizing Blue Prism infrastructure vs decentralizing per department?
- Centralized setup offers stronger governance and consistency.
- But it slows down department-level agility and deployment speed.
- Decentralized gives autonomy but risks duplicate logic and chaos.
- Centralized teams may become bottlenecks under load.
- Depends on company culture, size, and control needs.
- You need a hybrid governance model in most enterprises.
- There’s no perfect model — only what suits your org reality.
Q15. What kind of process should never be automated using Blue Prism?
- Processes with too many human decisions or emotions involved.
- Highly unstructured tasks without clear rules or data patterns.
- Processes that change frequently without notice.
- One-off tasks with no repeat value.
- Areas with regulatory ambiguity or legal constraints.
- If manual verification is cheaper than automation, it’s a no-go.
- Not everything should be automated just because it can.
Q16. If multiple developers work on the same process, what’s a common pitfall you’ve seen?
- Overwriting each other’s changes without version control discipline.
- Missing documentation or handover leads to lost logic.
- Inconsistent naming conventions confuse reviewers.
- Lack of clear ownership causes accountability gaps.
- Teams often duplicate effort instead of sharing reusable objects.
- Regular code reviews and checkpoints solve this issue.
- Collaboration needs more than just shared access — it needs structure.
Q17. What’s the real value of Blue Prism Control Room in large-scale operations?
- It gives real-time visibility into all running, completed, and failed processes.
- You can prioritize, pause, or restart bots directly from one place.
- Useful for quick triage during failures without deep diving into code.
- Essential for shift-based operations and SLA management.
- Reduces dependency on individual bot runners or manual checks.
- It’s not just a dashboard — it’s the heart of bot orchestration.
- Without it, you’re flying blind in high-volume environments.
Q18. If a process has many validations, what’s the mistake teams often make?
- They hardcode validations into the main logic flow.
- It makes the process bulky and harder to maintain.
- Reusing validations becomes difficult across objects.
- Better to externalize or modularize validations into callable actions.
- Avoids breaking the whole process when one validation changes.
- Also keeps testing isolated and more manageable.
- Clean validation structure improves agility and debugging.
Q19. How do you deal with processes that need inputs from multiple systems with different response times?
- Use queues or orchestrators to decouple the system dependencies.
- Add retry logic for slow systems without locking the main flow.
- Introduce parallel processing if architecture allows.
- Always validate responses before proceeding.
- Use timeouts and failover handling to avoid total crashes.
- This kind of scenario tests real bot resilience.
- Speed mismatch is normal — don’t let it become a blocker.
Q20. What lessons have you learned from automating a process that later got deprecated?
- Always assess the long-term viability of a process before automating.
- Talk to process owners about upcoming changes or replacements.
- Don’t invest weeks into automating what’s being phased out.
- Add flexibility so bots can adapt to small shifts, not hardcoded flows.
- Keep documentation updated for easy migration or handover.
- Deprecation is painful when automation effort is wasted.
- Business alignment matters more than just technical readiness.
Q21. A bot starts throwing unknown errors after a Blue Prism upgrade. What’s your plan of action?
- First, verify if all runtime resources and credentials migrated correctly.
- Check if your objects are compatible with the new browser extension or VBO changes.
- Many times, hidden dependencies break silently during version upgrades.
- Review control IDs — they may behave differently post-upgrade.
- Always test bots in a staging environment before upgrade goes live.
- Don’t assume the upgrade failed — small config changes may be the root cause.
- Document every fix as a future upgrade checklist.
Q22. The business wants automation for a finance process with high compliance needs. What should you be careful about?
- Ensure every transaction has detailed logging for traceability.
- Never hardcode credentials — use secure credential manager.
- Verify role segregation — bots should not perform approval and action both.
- Make audit trails accessible for regulatory checks.
- Collaborate closely with compliance and risk teams from Day 1.
- Add validation stages wherever financial impact exists.
- Finance bots need both accuracy and strong governance.
Q23. What should you do if a bot needs to process scanned PDFs with inconsistent formats?
- First, set realistic expectations — RPA isn’t built for unstructured OCR-heavy work.
- Explore external OCR tools or Blue Prism Decipher for better results.
- Define confidence thresholds and fallback mechanisms for unreadable files.
- Don’t automate unless there’s a consistent structure or template.
- Always include human-in-the-loop for verification on critical documents.
- Log exceptions clearly so retraining is possible if OCR fails.
- PDF automation is tricky — don’t rush it.
Q24. A Blue Prism bot has been running fine for months, but now fails randomly. What could be the hidden cause?
- Check if the target app got a silent update or UI patch recently.
- Application timeouts or performance issues may have increased.
- Validate all data inputs — bad or empty data often breaks flows.
- Look for infrastructure changes — IP updates, server patches, or antivirus policies.
- Review logs around the exact failure time to spot patterns.
- Bots don’t just break on their own — environments evolve.
- Always ask “what changed?” before fixing the bot.
Q25. How would you improve a Blue Prism process that works but takes too long to complete?
- Identify high-latency stages like file reads, DB fetches, or web page loads.
- Split long tasks into parallel transactions if feasible.
- Use queue-based processing instead of sequential loops.
- Review and reduce excessive logging that eats up execution time.
- Add smart waits instead of static delays.
- Move reusable logic into optimized reusable objects.
- Speed matters when scale kicks in — shave seconds where you can.
Q26. Your automation missed a critical update and sent wrong data to a client. How do you handle this professionally?
- First, stop the bot and prevent further damage.
- Inform stakeholders honestly — never hide mistakes.
- Run a controlled reprocess to fix affected records.
- Analyze logs to identify exactly when and how the error happened.
- Update exception handling and add more validations to prevent recurrence.
- Learn from it — every incident is a future control point.
- Trust can only be maintained if accountability is transparent.
Q27. You’ve got five bots running fine — why should you still review their design regularly?
- Business logic may have changed but the bot wasn’t updated.
- Efficiency improvements may be possible with new features or better VBOs.
- Logging may need trimming to save storage.
- Old exception paths may not reflect new business rules.
- Maintenance is cheaper than reactive fixes during outages.
- Continuous improvement keeps automation aligned with business goals.
- Don’t assume “working” means “optimal”.
Q28. A developer left the team and didn’t document the bots. What challenges do you face now?
- No idea why certain decisions or flows were designed the way they are.
- Troubleshooting becomes slow without understanding logic dependencies.
- Risk of accidentally breaking other flows during updates.
- Lack of clarity around credentials, inputs, and external triggers.
- Handovers without documentation waste team bandwidth.
- Always enforce documentation checkpoints — not optional.
- Knowledge silos are automation’s biggest threat.
Q29. What’s a key reason Blue Prism projects fail during scaling?
- Initial bots were built for small use cases — not for volume or concurrency.
- Lack of queue design or workload balancing shows up late.
- No central logging or control strategy across bots.
- Infrastructure isn’t scaled — limited VMs or licenses choke the flow.
- Over-reliance on hero developers instead of structured teams.
- Scaling is an architecture problem, not just a coding problem.
- Build for tomorrow — not just for the pilot.
Q30. A senior manager asks: why can’t we just automate everything? What’s your real-world answer?
- Not all processes are stable, repetitive, or structured enough for bots.
- Some tasks involve subjective decisions or human judgment.
- High exception rate processes will waste more bot time than save.
- Business changes may break automations faster than you can fix them.
- Focus on high-impact, low-variance processes first.
- Automation is a strategy — not a silver bullet.
- Scale responsibly, not emotionally.
Q31. What are the risks of using shared email accounts in automation?
- Multiple users or bots may access it at the same time — causing conflicts.
- Audit trails get messy — hard to trace who triggered what.
- Changes in password can break bots unexpectedly.
- Business may change mailbox settings without informing dev team.
- Better to request dedicated mailboxes for each bot.
- Clean ownership leads to clean incident handling.
- Email isn’t just a channel — it’s a potential failure point.
Q32. If a bot needs to run 24×7, what should you plan for in design?
- Use queues to manage transactions continuously without stopping the bot.
- Add retry logic and failover handling for long-term stability.
- Avoid memory leaks — close unused sessions and objects properly.
- Monitor for stuck stages or infinite loops.
- Build in auto-recovery logic where feasible.
- Schedule health-check alerts and reports.
- 24×7 bots need ops discipline — not just good coding.
Q33. You see increasing retries on a queue item. What’s your action plan?
- Analyze exception reason — is it app unavailability or bad data?
- Validate if retries are set too aggressively.
- Check if item status updates or checks are happening properly.
- Investigate if the app behavior has changed recently.
- Don’t keep retrying without fixing the root cause.
- Reprocessing loops create noise and missed SLAs.
- Retries are useful — but only when justified.
Q34. What challenges do you face when using Blue Prism for attended automation?
- User may interrupt or multitask during bot execution.
- Desktop configuration or screen resolution may vary by user.
- Hard to maintain uniformity when hundreds of users trigger bots.
- Training becomes essential to ensure smooth usage.
- Error handling must be very user-friendly and clear.
- Attended bots need more UX focus than unattended ones.
- Don’t treat attended automation as just a shortcut.
Q35. How do you deal with false positives in exception alerts?
- Add more specific error messages and condition checks before throwing exceptions.
- Fine-tune exception filters to reduce unnecessary alerts.
- Separate warnings from actual failures in the control room.
- Use business rules to suppress expected scenarios.
- Alert fatigue is dangerous — people stop paying attention.
- Quality over quantity in alerting keeps ops team sane.
- Exception doesn’t always mean failure — context matters.
Q36. You’re asked to review a bot built by another team. What do you look for first?
- Check object and process naming consistency.
- Look for modularity — are actions reusable or redundant?
- Review logging — too much or too little?
- Validate exception handling flow for each major path.
- Ensure credentials and config are externalized.
- Focus on design structure before code-level details.
- Good design reveals itself even before deep testing.
Q37. What are the business risks of giving Blue Prism full admin access to every developer?
- Developers may accidentally delete or change production bots.
- Audit violations if one person can access both code and production logs.
- Risk of mishandling credentials or sensitive configs.
- Lack of role segregation leads to poor accountability.
- Use least privilege principle with clear roles like Dev, Tester, Admin.
- You don’t need trust issues — just proper controls.
- Governance must be built-in, not bolted on.
Q38. What’s your learning from a bot that worked great in test but failed on first day of production?
- Test environments often lack real-world volume or edge case data.
- Minor system delays in production may break rigid logic.
- User roles or access levels may differ between test and prod.
- Logs may be turned off or handled differently in prod.
- Always run a controlled dry-run in prod before full release.
- What’s stable in QA can still break in the wild.
- Production success needs environment understanding — not just dev skill.
Q39. Business says the bot is slow, but logs don’t show delays. What do you check?
- Look at the app performance from the VM — is it lagging due to RAM/CPU?
- Review app response times during working hours vs off-hours.
- Confirm if antivirus or background tasks are slowing execution.
- Check screen resolution or display scaling — yes, it affects speed.
- Compare logs across multiple bots to see if issue is local or global.
- Users perceive “slowness” differently — check real metrics.
- Speed isn’t just in code — it’s in the environment.
Q40. A process spans multiple systems, but one system has no automation option. What now?
- Use manual handoff as a temporary workaround — build hybrid flows.
- Explore screen scraping or surface automation only if truly needed.
- Ask the app team for APIs or export/import features.
- Don’t force full automation if risk outweighs benefit.
- Sometimes partial automation still gives 80% ROI.
- Document clearly where manual steps exist.
- Real-world automation is rarely 100% — and that’s okay.
Q41. How do you handle situations where Blue Prism bots are running but no one is monitoring them?
- Set up automated alerts for process exceptions or long runtimes.
- Schedule daily summary reports to track bot health and outcomes.
- Use control room dashboards for visibility — don’t leave bots “blind”.
- Design with self-recovery where feasible, especially for known issues.
- Assign clear bot owners for accountability.
- Unmonitored bots are ticking time bombs — always have oversight.
- Bot success needs both automation and human governance.
Q42. What’s your view on automating unstable or rapidly changing applications?
- It’s a risk — every change could break your selectors or screen layouts.
- Requires frequent updates and testing, increasing maintenance cost.
- Better to wait for the app to stabilize or get API access if possible.
- Business may push for it — but you need to highlight the long-term risks.
- Document every workaround used so others don’t inherit chaos.
- Avoid quick wins that lead to future firefighting.
- Choose your battles — not every app is worth automating.
Q43. What business value do reusable VBOs bring in a long-term Blue Prism project?
- They reduce development time across multiple automations.
- Help enforce standard methods for interacting with common apps.
- Make maintenance easier — fix once, benefit everywhere.
- Improve collaboration and reduce logic duplication.
- Enable junior devs to build faster with less risk.
- Build a library mindset, not just one-off objects.
- VBOs are your IP — treat them as assets.
Q44. A client is worried that Blue Prism bots will “replace jobs.” How do you address this?
- Reframe the narrative — bots are there to remove repetitive work.
- People are freed up for higher-value, decision-based tasks.
- Highlight real examples where staff got upskilled post-automation.
- Share how bots reduce burnout from mundane tasks.
- Offer automation with human-in-loop where needed.
- Job shift, not job loss — automation changes roles, not removes them.
- Bring empathy into the conversation, not just ROI.
Q45. How can you avoid over-automation in Blue Prism projects?
- Prioritize based on impact vs effort — don’t chase every task.
- Validate volume, frequency, and stability before saying yes.
- Include business SMEs in shortlisting, not just tech teams.
- Maintain a central process pipeline with rejection reasons logged.
- Review each automation quarterly — prune low-value ones.
- Sometimes doing nothing is the smartest automation decision.
- Don’t automate for the sake of it — automate with purpose.
Q46. What’s a risk of hardcoding application paths or credentials in a Blue Prism process?
- Breaks easily if app location changes or user profile differs.
- Forces code updates and redeployments for minor changes.
- Risk of credential exposure in dev environments.
- Slows down onboarding when moving between dev, test, and prod.
- Always externalize into config files or credential manager.
- Dynamic values make automation robust and scalable.
- Hardcoding is convenience at the cost of future pain.
Q47. You receive frequent complaints about bot-generated reports missing data. Where do you begin?
- Check if the data fetch logic includes all necessary filters or conditions.
- Validate timing — is the report running before data is ready?
- Confirm if records are skipped due to business rules or queue errors.
- Review logs to see if partial data is being captured without warnings.
- Look at how exceptions are handled — silent skips are common.
- Add verification steps or checksums to catch incomplete outputs.
- Reports must be trusted — or they’re useless.
Q48. In your experience, what’s the most underrated aspect of Blue Prism success?
- Change management and user onboarding.
- Many automations fail not due to logic, but due to poor adoption.
- Communication with business during design phase reduces surprises.
- Training users on exceptions and manual fallback boosts confidence.
- Celebrate automation wins — builds momentum and buy-in.
- Success isn’t just technical delivery — it’s emotional acceptance.
- Culture adoption beats code perfection.
Q49. What lessons did you learn from your first failed automation?
- I underestimated exception scenarios and over-trusted the happy path.
- Didn’t validate production environment differences.
- Didn’t plan rollback steps in case of failure.
- Logs were vague — made debugging painful.
- Taught me to think more like a tester than a developer.
- Failure humbles you — but also teaches process discipline.
- I now build for failure first, not success.
Q50. What’s your approach to documenting Blue Prism processes for long-term use?
- Use structured templates for process overview, logic flow, and exceptions.
- Include screenshots only where they add value.
- Keep version history for major changes — with rationale.
- Store documentation alongside codebase in version-controlled repo.
- Avoid over-documenting — balance detail with readability.
- Make it usable for someone joining the team cold.
- Documentation is an investment, not a chore.
Q51. What’s the biggest misconception business users have about Blue Prism bots?
- That bots think like humans or understand context naturally.
- Many believe bots can fix themselves or adapt to change.
- Users assume bots can “read” unstructured content without training.
- Expect bots to be 100% accurate, 100% of the time.
- Educate them — bots follow rules, not instincts.
- Transparency prevents unrealistic pressure and misuse.
- Set expectations clearly, not just deliver solutions.
Q52. How do you decide when to rebuild a bot vs patching it?
- If logic changes are too many and patches cause ripple issues, rebuild is better.
- Review past incident trends — frequent bugs mean poor design.
- Rebuild helps apply new best practices missed earlier.
- Patch when changes are isolated and low-impact.
- Don’t fear rebuilds — sometimes they’re faster and safer.
- Code quality matters more than code age.
- Legacy bots can be liabilities if not re-evaluated.
Q53. If a process has frequent manual interventions, should it still be automated?
- Depends — if intervention is predictable, you can design for it.
- Use input files or decision flags to simulate human choices.
- Add alerts where human decisions are mandatory.
- Full automation may not be possible — go for partial.
- Document what parts are human-dependent clearly.
- Manual doesn’t mean disqualified — just needs hybrid design.
- Some automation is still better than none.
Q54. What causes Blue Prism bots to become unstable over time?
- App upgrades or infra changes that go untested.
- Cumulative patches or script tweaks without full regression testing.
- Forgotten logs piling up and affecting performance.
- Untracked changes in config or environment variables.
- Over-customized logic that isn’t modular.
- Stability needs active maintenance — not just monitoring.
- Every bot needs a health check just like systems.
Q55. Why is process discovery critical before automating anything?
- Helps you understand what’s really being done vs documented steps.
- Uncovers hidden exceptions, alternate flows, and human tweaks.
- Prevents automating outdated or low-impact tasks.
- Aligns business expectations with tech feasibility.
- Discovery sets the tone for realistic success.
- Skip this step, and you automate blindfolded.
- Think first — automate later.
Q56. If you had to choose one thing to measure bot success, what would it be?
- Business outcome delivered — not just technical uptime.
- Did we reduce turnaround time? Save effort? Improve accuracy?
- Avoid vanity metrics like bot runtime or CPU usage alone.
- Track actual value added per bot or per week.
- Tie metrics to business KPIs for credibility.
- What matters is what matters to business.
- Bots exist to deliver outcomes, not just actions.
Q57. What are signs that an automation is over-engineered?
- Too many custom VBOs where standard ones exist.
- Excessive stages for simple logic.
- Layers of exception handling where one would do.
- Logic that only one developer can understand.
- Hard to debug, slow to update, brittle to change.
- Simplicity is elegance in automation.
- Don’t impress — enable.
Q58. What governance model do you recommend for large Blue Prism programs?
- Centralized COE for standards, design reviews, and tooling.
- Federated delivery model for speed across departments.
- Use documented checklists before moving to production.
- Maintain shared libraries and reusable assets.
- Establish KPIs for team, not just bots.
- Governance enables scale, not blocks it.
- Autonomy with alignment — that’s the sweet spot.
Q59. How do you handle resistance from IT teams during Blue Prism rollouts?
- Engage them early — not after you build everything.
- Show how automation reduces service tickets or manual interventions.
- Clarify that bots follow rules — they won’t create chaos.
- Address infra and security concerns transparently.
- Share success stories from similar orgs.
- Treat IT as a partner, not an obstacle.
- Respect earns cooperation.
Q60. After years of Blue Prism experience, what’s your biggest takeaway?
- Technical skill matters, but soft skills make the difference.
- Listen more — business knows the process better.
- Simpler bots win long term — flashy doesn’t mean effective.
- Failure isn’t final — it’s a feedback loop.
- Keep learning — tools change, but thinking remains key.
- Automation isn’t magic — it’s method.
- Real impact comes from empathy plus execution.